Shell Retail Ukraine is the representative of global group of energy and petrochemical companies operating in more than 100 countries. Shell own one of the largest retail network that operates under the single brand and counts more than 46,000 service stations.
To maintain the functionality of great amount of such complex technical entities like service stations, geographically scattered all over the country, is difficult technical support process. That is why we invited tenders for a contract on the development of the system which could improve technical support tasks and product tasks tracking and management.
Company “NET Technology Center WEB100” was chosen by us among those who tendered for the contract. WEB100 developed for our service station network the incident ticket system which was launched on 1st of July 2009.
The web based incident ticket system provided by "NET Technology Center WEB100" meets our needs and fully covers number of business areas such as engineering, fuel quality, fuel logistics and issues related to labour protection, sagety arrangements and precautions.
Company WEB100 provides us with hosting platform and system support, constantly offering new improvements.
During our collaboration WEB100 have proven to be reliable and responsible partner that always follow all our corporate requirements and standards. We are satisfied with quality of services provided by “NET Technology Center WEB100” and our partnership, and we intend to continue our work with them.
We recommend WEB100 to anyone looking for the development of complex information systems.